Fulltime
Fulltime
IT Operation Officer
View below the job description in addition to the application form.
Job Requirement:
- Process user access management requests (provisioning, deprovisioning, modifications) according to compliance requirements.
- Maintain and report on office network performance to ensure connectivity SLAs for the team.
- Implement IT asset lifecycle management, including procurement requests, handover, inventory tracking, and decommissioning procedures.
- Provide technical support to end users across the organization and support incident management related to technical problems in office settings.
- Manage hardware and software requisition processes, coordinating with vendors for fulfillment and ensuring proper asset documentation upon receipt.
- Perform regular system health checks and preventative maintenance to mitigate operational risks and ensure business continuity.
Technical Requirement
- Minimum 2+ years of hands-on experience in enterprise IT operations or technical support environments.
- Demonstrated proficiency in IT asset management systems, procurement processes, evaluation, sourcing, and inventory control procedures.
- Working knowledge of network infrastructure management.
- Proven troubleshooting capabilities with a structured approach to incident resolution and root cause analysis.
- Excellent documentation skills with ability to maintain accurate technical records and produce actionable reports.
