Fulltime

Release Manager

Fulltime
Release Manager
View below the job description in addition to the application form.
Responsibilities :
  • Coordinate with the Product team to manage releases, oversee feature/module enhancements, and address bugs, glitches, and defects in the production environment.  
  • Collaborate with the Information Security Officer to resolve security issues and implement enhancements for improved security measures  
  • Ensure the uptime and smooth operation of all applications developed, built, and released by the company.  
  • Work with the Sales, Marketing, and Commercial teams to communicate any app issues or after-sales concerns, ensuring proper mitigation efforts.  
  • Coordinate with the Cloud Engineering team to inform them of upcoming release schedules. 
  • Develop policies, standards, SOPs, and technical documentation related to release management. 
  • Oversee IT Service Management (ITSM) processes in accordance with the predetermined SLA. 
  • Manage the Deployment Checklist Document to govern app versioning, changelogs, and other deliverables. 
  • Collaborate with the Scrum Master to ensure the project timeline is on track and releases adhere to the planned schedule. 
  • Coordinate with the Data team to confirm that all data meets the specified requirements.  
  • Work with QA/QC to monitor the application’s performance, prioritize testing, and ensure all workflows are functioning correctly.  
  • Prepare the Release Document prior to deployment.  
  • Draft Release Notes after each app deployment.  
  • Produce a Post-Implementation Review after a few days following deployment. Trace and resolve issues in existing apps that experience failures.  
  • Collaborate with Software Engineers to keep the Deployment Checklist Document updated based on enhancements or bug fixes. 
Preferred Qualifications:
  • Bachelor Degree/Master Degree from computer science & computer engineering 
  • 3 year of experience in Software Engineering 
  • 2 year of experience in Relase Management and Agile Methodology 
  • 1 year of experience in Automation Test Engineering 
  • Proven experience coordinating software releases, managing feature/module enhancements, and addressing production issues. 
  • Familiarity with performance monitoring, workflow testing, and prioritizing test cases in collaboration with QA/QC teams.